Only those who run an HVAC business know how tough and challenging it is to keep the business afloat. Of course, it goes without saying that, as an HVAC system business owner, you will need to know everything about HVAC systems. You should know that global laws are phasing out HVAC-R systems that still use R-22 refrigerant due to its ozone depletion potential. Hence, consumers are ideally searching for r 22 alternative.
In addition to keeping abreast of changing times, you should also know how to run a business, how to tackle customer queries, manage finances, and everything that needs to be dealt with in the line of business. Operating an HVAC system business, too, comes with the normal challenges of running a small business. Without straying away from the topic any further, here are few things you should know about your HVAC system as a business owner.
Be transparent to build trust and earn credibility
As a business owner, you will need to be transparent and honest about the HVAC systems you have on offer. You will need to be honest about estimates too. Of course, you should be prepared to answer customer queries as well. When dealing with a customer, instead of just trying to sell the most expensive system, you need to be honest about which HVAC system would work best for him/her.
If you are planning to open a new HVAC store, you will need to decide if you want to purchase an HVAC franchise or if you want to go solo. Purchasing an HVAC franchise has many benefits. When you buy a franchise, you will buy the credibility and the trust of the brand too. You won’t have to market your products because the consumers will already know the brand. Additionally, you also get expert help in setting up the business, from the business plan to finances and purchasing. However, there are downsides to becoming a franchisee as well. You will not only have to pay a large up-front fee, you will also have to pay a percentage of your revenue annually.
You can also build strong connections and trust with the consumers by acquiring different types of HVAC certifications. If you get an EPA 608 certification, the consumers will be aware that you are well versed in the buying, handling, or workings of refrigerants. The HVAC Excellence Certification gives you credibility if you run your own HVAC business. NATE certification also gives your business more credibility as it is nationally recognized throughout the industry.
Most HVAC issues occur because of electrical complications
Most homeowners falsely direct the blame to the contractors when their HVAC systems face issues, believing that their HVAC unit was not properly installed or fabricated. However, most HVAC issues arise due to electrical complications. Three of the most common reasons why HVAC units face issues are because of blown capacitors, tripped breakers or blow fuses. As the owner of HVAC store, you are supposed to know this!