Protecting your home from intruders has never been more important than it is today. Vivint is known for its smart home security with flexible payment and equipment options. The company offers many smart home devices with features that seamlessly connect to a home’s Vivint system. Vivint’s Smart Home Service Monitoring Plan is great for basic home automation, intrusion protection, and environmental monitoring.
The price of Vivint’s security systems depends on the package. The Smart Home Service package, for example, costs $39.99 a month. That cost covers monitoring, motion detection, security cameras, smart home devices, home environmental monitoring, and an option of video monitoring. No contracts are required when you use Vivint for home security, as long as you purchase all the equipment up-front, instead of using the monthly payment option. If you do choose to buy the equipment through monthly payments, a contract needs to be signed for 42 or 60 months, three and a half or five years, respectively.
Vivint’s systems are all wireless, making a smoother experience and causing fewer interruptions than if the system used wires. The company has multiple 24-7 professional monitoring plans, and all of Vivint’s systems have mobile app access. You can completely control your whole system with only Vivint’s app. Vivint equipment requires a professional installation. The price for this starts at $49.99 and can be higher depending on the equipment. On average, Vivint’s professional installation takes from 3 to 4 hours. After you schedule an appointment, Vivint confirms the date and time. The company also sends a reminder. If you need to reschedule your appointment, it is necessary to do so at least 24 hours in advance. During installation, whoever is listed on Vivint’s contract must be present.
What does Vivint installation include? Currently, there is a pre-visit phone call. During this call, Vivint answers all the customer’s questions and concerns regarding COVID-19. Before they arrive, the professional doing the installation will check to make sure they have all the necessary equipment. Then, about an hour before the pro arrives, they text or call to alert the customer of when they will arrive. Upon arrival, and before anything is installed, the technicians go over the equipment and do a walk-thru of the home to discuss good product placement. During the approximately three hours that the installation process takes, the professional will both install the equipment and run tests to ensure everything is working properly. After installation, the professional who did the installation walks with the customer through their newly installed and working equipment.
All of Vivint’s security packages have multiple smart home devices and features. These include the Smart Home App, Vivint Smart Hub, smart sensors, and 24-7 monitoring. With Vivint, one can add on features, such as smart locks, a doorbell camera, a Ping camera, an Element thermostat, or a linear garage door control. Vivint is best known for its standout equipment features. These features include the capability to control one’s smart home and all its security equipment from the Vivint Smart Hub. There is also optional video monitoring to record footage from security cameras and play it on your phone. Vivint is more than exceptional in these areas. On the other hand, its guarantees, trials, and pricing are not the best.
Vivint’s packages start at $599.99, the price of their starter kit. The company’s professional monitoring costs $29.99 a month for their Smart Security package and $39.99 for their Smart Home Security package. For video monitoring, Vivint charges $5 per month per camera. Things can be added to all of Vivint’s packages. These additions range from $50 to $250 and include lights, thermostats, locks, cameras, and more. Vivint sells security and smart home products, from intrusion detection to smart lights. Everything is controlled from the Vivint Smart Hub. This control panel has a touchscreen and allows you to control your whole smart home and security system from one place. The Vivint Outdoor Camera Pro has a 140° field of view and 1080p HD video quality. The camera has artificial intelligence and can detect lurkers and let them know they’ve been spotted on the property. This can help a lot in keeping out unwanted visitors.
Vivint has multiple sensors: motion sensors, entry sensors for both doors and windows, and glass break sensors. These sensors are all wireless and connect to the Vivint Smart Hub. Both you and Vivint’s professional monitoring can be notified when these sensors go off. The doorbell camera costs a lot more than most, and more than many with the better video quality. It does have really good person detection, and the virtual “tripwire” can be moved so that you can decide when you are or are not informed of a person. (The doorbell camera has been known to sense joggers in the street.) Vivint has three security cameras: the Ping Indoor Camera, Vivint Outdoor Camera Pro, and Vivint Doorbell Camera. All of these cameras have night vision and two-way audio. The indoor and outdoor cameras are both 1080p HD, and the doorbell camera has 720p HD.
Vivint has professional home security monitoring. With this, monitoring professionals are alerted in case of an emergency. These monitoring professionals then alert emergency responders if there is an intrusion, fire, or other emergencies. With Vivint’s mobile app, you can control your security and smart home equipment. Through the app, you can get instantly alerted when your camera detects motion, and you can then watch live footage. You can also control your system by arming and disarming and check the status. With the app, you can also manage smart home devices on the go. Vivint’s app can do everything the Vivint Smart Hub can do.
Both Vivint’s security and equipment are backed by their Warranty and Service Plan, with which the company promises to repair or replace defective equipment for up to 120 days. After this period, you may be charged for service calls. Vivint has a trial period of 3 days and currently has no other service guarantees. With the Vivint Smart Hub or the Vivint Smart Home app on your smartphone, you can control every part of your Vivint system from one place, all at once.