What to Know Before Buying a Mattress Online

Published On: March 17, 20200 Comments on What to Know Before Buying a Mattress OnlineTags: Last Updated: February 11, 20244.6 min read

Buying a new mattress can be confusing because there are a lot of factors to consider. You spend a considerable amount of time in your bed, and it also affects your health, so you don’t want to compromise on the quality. But then again, you have your budget to consider. Going to various stores and discussing the same things, again and again, can be painstaking. You have to spend more time at different establishments if you want a better deal, then you have to deal with the hassle of salespeople at every establishment.

What to Know Before Buying a Mattress Online

Thanks to the influx of online mattress companies, mattress shopping has become easier. You get to browse and see things at your own pace. The buying process is transparent and straightforward, with all the information out in the open. You also get personalized customer service. You can now research and make a checklist of the things you like and then browse and crosscheck the features across various companies. You can check the price, delivery charge, warranty, and other additional benefits that different sellers provide.

Here are some of the things that you should know before buying a mattress online:


Depending on the mattress type and size, prices are going to vary. Online companies can afford to be cheaper than their in-store counterparts because a lot of the physical and middlemen expenses are cut off. This allows them to use higher quality materials at a lower price.

Trial Periods

Going to stores and trying out mattresses for 15 minutes isn’t reliable, but at least you get to try the mattress before you buy. Companies selling online solve this issue by providing trial periods, usually you will get a trial period for at least 100 days. You can return the mattress within the time frame and get a full refund if it doesn’t meet your requirements. Keep in mind to check the regulations of the trial period from the seller you are buying from, especially if you are buying from third-party sellers like Amazon rather than the mattress company’s website.

Delivery and Returns

Usually, the delivery charge is included, and the companies pay for it. The return charge can be a bit dicey, though. Be sure to check it. Some companies cover return charges as well, while some don’t. Check if the delivery will be to your place and if you need to pay more for it.


Just because one line in the description says that it provides a lifetime warranty doesn’t mean you have to take their word for it. There will always be a “Know More” section that will take you to their actual warranty and policies page. Different parts are covered for different periods of time. Make sure to read what is covered and what isn’t, and if it is covered, then for how long. Also, see what makes the warranty claim void because you do not want to do that just because you skipped reading half a page.

What to Know Before Buying a Mattress Online - mattress and pillows


Online stores often have more discounts than retail stores. Apart from the regular sales on holidays and such, there will most likely be some promotional offer going on or some discount code available that you can use. If you want to buy a mattress but are considering going for a cheaper alternative, then don’t, just wait for the sales to roll in. Labor Day, Memorial Day, end of season sales, and other holidays will help you get a discount. You can also get an extra discount by using promo codes or affiliate links on mattress review blogs.

Shady Marketing Practices

Many mattress retailers are also in the business of writing mattress reviews, so the reviews written on the sites co-owned by them aren’t exactly unbiased. As we talked about in the earlier section, you can get a good discount through an affiliate code from a review, but if the review is biased, then you can be encouraged to buy the wrong mattress. Remember to check out a few reviews to make sure that it is what you need.


Buying anything online is always met with a little distrust, especially if it is something that is expensive and can affect your health. It is always good to put in extra effort in research before making a decision. For this fact alone, it is important to check the trial period and return policy so that you can be safe even if it doesn’t work out.

Knowing what mattress to buy is the first step. That’s a whole nother topic of discussion in itself, but when looking for the one you like online, you need to be aware of different marketing aspects. Remember to check the warranty conditions so that you do not void it in any way. Make sure to see that it compliments your sleeping position, your health issues, and fits in your budget. A night of healthy sleep is important for your body to stay healthy, and your mattress plays an important role in the process. Make sure to make an informed decision.

Author Bio

This article is provided by Dimple, who is an avid book reader and content wizard, is the Editor-In-Chief for Mixeron, including phatfusion.net – a site that helps you find the best mattresses and sleep accessories. Phatfusion focuses on providing people with sleep education through detailed guides, comparisons, reviews, and tips.

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