Questions You Need To Ask A Plumbing Service Company Before Hiring Them

Published On: March 9, 20200 Comments on Questions You Need To Ask A Plumbing Service Company Before Hiring ThemCategories: Plumbing tipsLast Updated: October 24, 20244.3 min read

Your home is important because aside from the money you spent in buying or leasing it, how it functions can affect the quality of your life. A spacious home equipped with the latest fixtures will allow you to become productive and avoid any inconveniences. Living in a fully-functional home also ensures that you’re getting the most out of your investment.

Questions To Ask A Plumbing Company Before Hiring

If you want to achieve all of these things, it’s important that you pay extra attention to the plumbing service company you’ll hire. The functionality of your home would greatly depend on their experience and equipment, which means that hiring the wrong contractors can put all of your investments down the drain. Instead of helping, poor plumbing services can also result in stress.

Make sure to ask the following questions before choosing a plumbing service company to hire:

Are You Licensed?

Regardless of how cheap or efficient a plumbing service company says they are, never hire them if they can’t provide a license. Hiring a licensed plumber in Brisbane and other parts of the globe means that they received the necessary training for the job, and that the local or state government has allowed them to offer services to homeowners. An unlicensed plumbing service company will likely offer products and services that do not meet industry standards or inspections. Hiring these companies can result in bigger plumbing problems and more expenses in the long run.

What Is The Total Cost?

The amount of money you’ll pay for a plumbing service company is one of the reasons why you should be careful when hiring one. Fixing any of your home’s plumbing problems is important, but being forced to pay very expensive rates after the repair can result in a lot of stress. This is especially true if you were given very different figures before the start of the project.

For you to end up hiring a reputable and transparent plumbing service company, such as Akins Plumbing, don’t forget to inquire about the total cost of their services. Free estimates provided by the contractors over the phone can give you an idea of the amount you’re going to pay, but you should always scrutinize their fees before starting the project. How the fees are computed, and the factors affecting these fees should be clear to you.



Once the plumbing service company you’re eyeing to hire provides an estimate over the phone, ask if this already includes the materials, labor, and contingency the moment a problem arises. Do not be fooled with estimates that look good on paper but don’t cover the cost of the materials as this result in skyrocketing expenses as the project progresses.

When Do You Want The Payment?

Aside from knowing the amount you’re going to pay to the plumbing service company, it’s also important to know when they want the payment. A faulty hot water system, leaky tap, low water pressure, and jammed garbage disposal will require immediate solutions, and not being able to pay the amount on time can worsen these plumbing problems.

Questions To Ask A Plumbing Company Before Hiring - fixing the faucet

Always ask the plumbing service company for their payment scheme. Do they require you to pay half of the total cost before they start the project?  Or, will they only require payment when they achieve a specific “milestone” in the project? These two are the most common paying schemes followed by plumbing service companies.

If the plumbing service company demands the full amount even before the project starts, be cautious as this is a sign of a  plumbing scam. You should never spend all of your hard-earned money on contractors who haven’t done anything to improve or repair your home’s plumbing.

Who’s Doing The Work?

For major plumbing projects and repairs, a plumbing service company will usually outsource individuals. A local plumbing service company, for example, will have to outsource another team of laborers to complete larger plumbing projects faster. Although efficient, you should be aware of the people involved in your home’s plumbing project.

Once the representative from the plumbing service company informs you that they will outsource other workers, inquire about the qualifications and experience of these people. Did they receive the same training as the contractors working directly for the plumbing service company?  Are they experienced to handle or repair your home’s plumbing problems? Talking to an experienced and well-trained plumber, then finding out that you will be working with another team can be very stressful. You’ll likely end up paying for a service that doesn’t meet your expectations.

Choose Wisely

Being a homeowner requires long-term commitment, which is why you should start scouting for plumbing service companies as soon as possible. You’ll end up choosing an overpriced plumbing service company if you start looking for options the moment a plumbing emergency arises.

With the number of plumbing service companies operating today, choosing one can become a struggle. Fortunately, asking the right questions will make it very easy for you to hire the best plumbers who offer high-quality plumbing services at a reasonable price.


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